SIA IT

12240 106 Ave, Edmonton, AB — Serving organizations across Western Canada

Request-Consult@siait.ca    Mon–Fri, 9am–5pm MT

INDUSTRIES

Health and critical services run on systems that cannot pause. Neither do we.

When a clinic loses its records system, patients wait. When a 24-hour operation loses its network, service stops for people who depend on it. We build for organizations where continuity is a duty — and where privacy law leaves no room for improvisation.

WHO WE SERVE

Sector experience where the stakes are highest.

01

Healthcare & Clinics

EMR AVAILABILITY · HIA COMPLIANCE

Medical clinics, dental practices, pharmacies, and allied-health providers depend on records systems that must be available at the point of care — and protected to the standard Alberta’s Health Information Act demands.

—High-availability EMR and practice-management hosting
—HIA-aligned access controls, audit trails, and PIA support
—Ransomware defence designed for patient-data environments
02

Critical & Continuous Services

24-HOUR OPERATIONS · ZERO-PAUSE SYSTEMS

Care facilities, emergency-adjacent services, and round-the-clock operations where a system outage interrupts service to people who depend on it. These environments get engineered redundancy, not best effort.

—Redundant network paths and failover architecture
—24/7 monitoring with defined escalation procedures
—Business-continuity planning with rehearsed recovery drills
03

Professional Services

PRIVILEGED RECORDS · PIPEDA

Legal, accounting, and advisory firms hold records their clients trust them to protect. We secure privileged information to PIPEDA standard and keep firms operating through incidents that would sideline their peers.

—Encrypted document management and secure remote access
—PIPEDA-compliant retention and breach-response procedures
—Uptime engineering for billable-hour operations
04

Small & Mid-Size Enterprise

GROWTH WITHOUT FRAGILITY

Growing Alberta businesses that have outgrown ad-hoc IT. We put enterprise-grade discipline — documented architecture, tested backups, real security — within reach of mid-market budgets.

—Managed cloud and infrastructure at predictable monthly cost
—Multi-year technology budgeting and refresh planning
—Security posture that satisfies insurers and enterprise clients
COMPLIANCE

Privacy obligations, treated as engineering requirements.

Compliance is not a checkbox appended to a project — it shapes the architecture. We align systems and processes to the legislation that governs your records, and we document how.

PIPEDA

Canada’s federal privacy law for commercial activity. We implement safeguards, breach-response procedures, and data-handling practices that meet its requirements for organizations holding personal information.

Alberta Health Information Act

Alberta’s HIA governs health information held by custodians and their affiliates. For clinics and care providers, we design storage, access controls, and audit trails aligned to HIA expectations — and prepare the documentation a privacy impact assessment demands.

Cyber-insurance readiness

Insurers increasingly require MFA, isolated backups, and monitoring before they will write a policy. We bring environments up to insurable standard and keep the evidence current.

CONTINUITY STANDARD

What “always on” means in practice.

99.99%
Uptime design standard

Achieved through system replication, hot failover, and resilient systems design — redundant power, network paths, compute, and data. Under an hour of unplanned downtime a year, by architecture rather than hope.

24/7
Monitoring & detection

Continuous watch over your environment with threat detection tuned for the attacks that target health and critical-service organizations.

Tested
Recovery, on schedule

Disaster-recovery drills on a fixed calendar, with written results. When we say your systems can be restored, we can show you the last time they were.

If your organization can’t afford an outage, let’s talk before one happens.

A free consultation and security assessment, focused on the risks specific to your sector.